Privacy Policy

Privacy Policy

At Bern AI Lab, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, services, and products. By using our platform, you consent to the practices described in this policy.

At Bern AI Lab, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, services, and products. By using our platform, you consent to the practices described in this policy.

  1. Information We Collect

  1. Information We Collect

We collect information to provide and improve our services. This may include:

Personal Information such as name, email address, contact details, and payment information when you interact with us or purchase services. Usage & Technical Data including IP address, browser type, device information, and usage patterns on our website. User-Provided Content such as files, prompts, queries, or data shared while using our AI tools. Feedback & Communication Data including responses to surveys, support requests, or feedback submissions.

  1. How We Use Your Information

  1. How We Use Your Information

Your information is used to:

Deliver, operate, and improve our products and services Personalize user experience and platform performance Process payments and manage user accounts Communicate updates, support responses, and service-related information Ensure security, prevent fraud, and maintain system integrity

  1. Data Sharing & Disclosure

  1. Data Sharing & Disclosure

We do not sell your personal information. We may share data only:

With trusted third-party service providers who assist in operations (such as hosting, analytics, or payments) When required by law, regulation, or legal process In connection with a business transfer, merger, or acquisition All third parties are required to follow appropriate data protection practices.

With trusted third-party service providers who assist in operations (such as hosting, analytics, or payments) When required by law, regulation, or legal process In connection with a business transfer, merger, or acquisition All third parties are required to follow appropriate data protection practices.

  1. Data Security

  1. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, misuse, or disclosure. However, no digital system can be completely secure, and we cannot guarantee absolute security.

  1. Cookies & Tracking Technologies

  1. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve website functionality and performance Understand user behaviour and traffic patterns Enhance content relevance and user experience. You can manage or disable cookies through your browser settings.

  1. Your Rights & Choices

  1. Your Rights & Choices

Depending on your location, you may have the right to:

Access, update, or correct your personal data Request deletion or data portability Opt out of marketing communications. You can exercise these rights by contacting us through the details provided on our website.

Access, update, or correct your personal data Request deletion or data portability Opt out of marketing communications. You can exercise these rights by contacting us through the details provided on our website.

  1. Third-Party Links

  1. Third-Party Links

Our website may contain links to external websites. Bern AI Lab is not responsible for the privacy practices or content of third-party sites, and we encourage you to review their policies separately.

  1. Children’s Privacy

  1. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors.

  1. Changes to This Policy

  1. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and continued use of our services indicates acceptance of the updated policy.