Privacy Policy
Privacy Policy
At Bern AI Lab, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, services, and products. By using our platform, you consent to the practices described in this policy.
Information We Collect
We collect information to provide and improve our services. This may include:
Personal Information such as name, email address, contact details, and payment information when you interact with us or purchase services. Usage & Technical Data including IP address, browser type, device information, and usage patterns on our website. User-Provided Content such as files, prompts, queries, or data shared while using our AI tools. Feedback & Communication Data including responses to surveys, support requests, or feedback submissions.
How We Use Your Information
Your information is used to:
Deliver, operate, and improve our products and services Personalize user experience and platform performance Process payments and manage user accounts Communicate updates, support responses, and service-related information Ensure security, prevent fraud, and maintain system integrity
Data Sharing & Disclosure
We do not sell your personal information. We may share data only:
With trusted third-party service providers who assist in operations (such as hosting, analytics, or payments) When required by law, regulation, or legal process In connection with a business transfer, merger, or acquisition All third parties are required to follow appropriate data protection practices.
Data Security
We implement industry-standard security measures to protect your data from unauthorized access, misuse, or disclosure. However, no digital system can be completely secure, and we cannot guarantee absolute security.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
Improve website functionality and performance Understand user behaviour and traffic patterns Enhance content relevance and user experience. You can manage or disable cookies through your browser settings.
Your Rights & Choices
Depending on your location, you may have the right to:
Access, update, or correct your personal data Request deletion or data portability Opt out of marketing communications. You can exercise these rights by contacting us through the details provided on our website.
Third-Party Links
Our website may contain links to external websites. Bern AI Lab is not responsible for the privacy practices or content of third-party sites, and we encourage you to review their policies separately.
Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and continued use of our services indicates acceptance of the updated policy.